If you have selected the incorrect product, it can be exchanged or refunded and we must be notified within 7 days of receipt of goods. All returned goods must be sent to us at your cost and be received in their original condition, prior to a release of funds or exchange. CliC reading glasses come with a 12 month warranty. If you believe you have a fair claim for factory-faulty goods within 12 months of purchase, please view our warranty information.
WHEN DO ITEMS NEED TO BE RETURNED BY?
For incorrect choice please return goods within 7 days of receipt.
For warranty items please return to us within 12 months.
HOW DO CUSTOMERS RETURN ITEMS?
Please place the following in a suitable box: Your glasses, your original order or order number or invoice (or some information as proof of purchase to verify where you bought the item!), a note that tells us what the issue is and what you'd like done about it
CARE OF YOUR CLIC EYEWEAR
CliC glasses are all made from high quality components which are designed to endure most of what life throws out…. HOWEVER, a little TLC goes a long way to maintaining longevity. Always rinse glasses in warm, soapy water after being near the sea, or at the end of a hot sweaty day. The same would be recommended for those who use their glasses in dirty or dusty environments such as building sites, factories, hospitals etc. Hang the glasses to air-dry overnight and during the day, store them around your neck where they are out of harm’s way. Clean the lenses daily with a microfiber cleaning cloth when they are free from dust or dirt. When travelling either store them around your neck or slip them into a soft bag and place them between a few soft layers in your suitcase.